Never again

I was surprised with extra fee of $90+ because I didn’t have a comprehensive insurance so I have to buy one from them for the 5 days I’m renting the car. My cost doubled. When I was returning the car. The old man from the desk told me to go out and drop off the key to someone outside the office. It’s just so happened the shuttle driver was there and told me to drop off the key inside the office to an agent there. Poor communication and customer service by the old senior guy with a arm sling.

I was surprised with extra fee of $90+ because I didn’t have a comprehensive insurance so I have to buy one from them for the 5 days I’m renting the car. My cost doubled. It should’ve been noted here at Easycarrentals before I booked it.

from waiting around and singing in and waiting more and paying excessive fees for a tranponder but did not want to wait longer and then get a White Jeep which was an updated with cracked windshield, no spare tire and did not want update as we would have had to wait around another hour and only one person working the counter as well as cleaning the vehicle

Long wait at Airport for pickup was long.

When I showed pictures of what we found in the car they did not care.

Loved finding a great price!

Open earlier or give refund if car return early for not being open and not charging insurance if have own insurance, it's all about money this company, Horrible