This was the first stop of the trip, everything went smoothly. However, the rental on the 28th was very unpleasant! The agent couldn't understand my Chinese driver's license and insisted that the Valid Period: 2022.3 to indefinite meant it had expired. They refused to rent the car to me, almost causing me to sleep in the airport.

Same great treatment

We did wait a long time to get our car as there were two customers ahead of us and their process was far lengthier than ours. There was only one customer service person working and this greatly slowed the process, but her handling of each group was excellent. Despite the 5-6 groups waiting for service she remained calm and gave her full attention to each of us. The car was great.

No cars initially available abouta 15 min wait but gave an upgrade so all is good.

Always a pleasure to deal with Thrifty. Counter staff always friendly and make things easy and smooth

always find the best price in your website. will deal with you again