Satisfied

There weren't many people when I arrived. After waiting at the counter for a while, the staff appeared. He was quite nice. Bought full insurance at the office; they mentioned there was a discount.

They didn't provide a Volvo but gave a CX-5 with 120,000 kilometers on it. Clearly, it's not the same class of car, right? Pickup was scheduled at 9 AM, but the staff didn't arrive until 9:30 AM. The previous renters had just returned the car, so it was sent for cleaning. We waited more than an hour, and the staff took us directly to the car wash to pick up the vehicle. The car itself wasn't too dirty, but they still charged 40 Lari for the wash.

Quite satisfied, the handover was conducted in person and the vehicle was in good condition.

Did not get the reserved car model