TBILISI CAR RENTAL REVIEWS

The car was in average condition, but there were no issues throughout the trip.

It was fantastic! Since we were not very familiar with the road conditions, both our pick-up and drop-off were slightly delayed, but the staff was very patient and kept reassuring us that it was okay. I accidentally left something in the car, and when I heard the car had already been sent for cleaning, I thought it was gone. However, when the staff found out, they were incredibly helpful in returning it to us. I really appreciate it!

The staff at the car rental company was very friendly and actively helped resolve any issues.

Satisfied

The car was quite old; it's my first time renting a vehicle with mileage exceeding 120,000 miles (close to 200,000 kilometers). The condition of the car was poor, with multiple spots of touch-up paint from scratches and a dirty air conditioning system. In nearly 20 years of renting cars abroad, this is my first time needing additional insurance coverage, and the claims were not limited to one area. While a small scratch on the front bumper was an understandable charge, two other scratches on the rear bumper were contested and not accepted (we had pictures from pickup). The left front mudguard was claimed to be missing due to us, which was absurd (we made a careless mistake by not taking photos of it during pickup). Honestly, if the screws on your car's mudguard aren’t tightened properly and combined with the disastrous roads in your country, it’s no surprise car parts fall off during driving. Overall, the visa-free policy of this country makes sense. The natural scenery is good, but the infrastructure is terrible. The roads are filled with potholes and washboard surfaces, making self-driving highly unsuitable.

Good service, convenient vehicle handover, detailed explanations, no upselling or hidden charges, both pickup and return were very easy.

Home delivery of the car

Highly satisfied.

The car was too old, with interiors and features from over 20 years ago, making it hard to look at. But being old has its advantages—you don't need to worry too much about it.

Very satisfied!

Very satisfied, they even cover parking fees. Both pickup and drop-off are located next to the terminal, which is extremely convenient.

Very satisfied with the experience. The car was in good condition, and the staff at the rental company were attentive and patient. They explained everything clearly and helped us with the driving license notarization, which saved us time. They responded promptly to any questions, ensuring our trip in Georgia went smoothly. Thank you!

Picked up the car from the parking lot. In Kazbegi, the tire was punctured by a nail, but the rental company provided guidance and their service was very good. The car was not provided with a full tank of fuel, nor was it required to be returned with a full tank — make sure to pay special attention to this point.

Very satisfied, I would recommend them.

Very satisfied, friendly service and delivery to the doorstep, which saves a lot of hassle.

Very satisfied, always considerate of drivers, highly recommended.

Over all these years of renting cars for self-driving trips, this has been the most comfortable and hassle-free experience!

The service is excellent, they can deliver and pick up the car at the hotel.

Very satisfied, communication was smooth and responsible.

Satisfied, the border crossing documents were well prepared, and the process was clearly explained.