Counter staff was great at answering questions.

Apex is fine

The pickup point is a 5-minute drive from the airport. After arriving at the airport, we called the car rental company, and they asked us to wait in the airport waiting area for a shuttle. The customer service does not speak Chinese, but their attitude was good. The translation document that worked in the North Island was not accepted here on the South Island at Apex, causing a lot of inconvenience.

Easy to to call for pick up. Shuttle doesn't take that long. Good car condition.

easy platform, convenient to use apps.

Although they had computer issues, ended up with an okay car.