Very satisfied

Great service attitude, very friendly staff.

I chose to rent a gasoline car from Europcar, but the Auckland location only had electric cars available. During our two-day trip, we found six charging stations, but only two of them worked; the rest were either out of order or required a local SIM card for payment. We spent at least four hours charging the car, causing us to miss our return flight. This is just for reference for future travelers.

Acceptable

A bit of communication lost, but great for Asian market. It would be great to know what amount if bond would be needed. Overall great car and service.

N/A