The staff at the store don't speak English, which made communication quite difficult. The pick-up and drop-off process took a long time and was inefficient, but the car was in good condition, and there was no upselling.

When picking up the car, I asked if I had purchased full insurance. The rental company didn't inform me that the insurance contract was not with them. After returning the car, they directly deducted 380 lira. When I inquired, Grenta rental company told me the insurance was with Zuzuche and not with them, hence the direct deduction.

As a local car rental company, their attitude is great. Picking up and returning the car at the airport was very convenient. During the vehicle inspection, they proactively pointed out any scratches and suggested taking photos.

When picking up the car, their store found a significant discrepancy between the order amount and the booking amount. With the assistance of QEEQ, we managed to pick up the car, but it took us 2 hours.

Pretty good, the store staff are very friendly and proactively provide tips. The car was just cleaned and equipped with wet wipes and bottled water. Returning the car was also quick.