I originally booked a Jeep Wrangler, but my flight was delayed by less than an hour. When I went to pick up the car, they said the vehicle was no longer available and asked me to pay $200 for a similar-class car. Instead, I was 'freely' downgraded to a Nissan Sentra. Additionally, when I showed them the full coverage I purchased through Zuzuche, they told me the insurance wouldn't cover and tried to sell me their own insurance, which I refused. My advice is to carefully plan your pick-up time if you go with this company, as delays might lead to downgrades or extra charges. This is the first time I've encountered a downgrade in the U.S.

Satisfactory

Paid an extra 50+ dollars for unlimited tollway access within Seattle and got upgraded to a RAV4. Good value for money.

The car was in good condition, very new, and easy to handle!

I have no complaints, the car was fabulous and Fox was excellent! The process was smooth and I will be using again.

Great !!!!