Satisfied

Very satisfied, a staff member will pick you up at the airport before the car rental and take you to the store for traffic regulation training to ensure safe driving. You don't have to worry about finding the rental location at all. This service is much better than what we experienced at Herz in North Island. When we returned the car to the store, they also took us to the airport. So, don't hesitate, choosing A Rentals is the right choice.

Very good car experience, good condition,I booked a gasoline Alphard, and the store gave me a free upgrade to the hybrid Alphard. It’s really great！ the car is very new! The interior of the car is so clean it’s unbelievable! Friendly service staff, very enthusiastic and professional. Mobile phone charging cables and mobile phone holders are prepared for us. The procedure for picking up and returning the car is very simple. It is recommended to purchase comprehensive insurance so you don’t have to worry about scratches while driving along the way. I will choose A rentals company next time I come to New Zealand. Highly recommended!

Smooth experience, very simple operation process.

The car was not what I booked, they tried to sell it as an upgrade. Received significant downgrade. The staff not speaking English as their first language made it difficult for them to understand. The car we received had clearly been in a crash. With obvious cracks, chips and serious scuffs on the rims.

A bit of communication lost, but great for Asian market. It would be great to know what amount if bond would be needed. Overall great car and service.

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