Reservé un vehículo Full Size (el modelo de referencia era un Passat) pero no lo tenían disponible en la sucursal. Me dieron, en cambio, un Cavalier, considerablemente más austero, pequeño y limitado con respecto a lo que originalmente reservé.

Had a long wait to collect the car from Hertz standing in the queue with up sell to go premium and jump to the front. Tried to sell additional insurance to me using scare tactics despite explaining I had an annual policy covering the excess and didn’t want it. Car was clean except on front where washer fluid was probably spilt during a top-up. Taking photos of the condition of the car and emailing to the customer is a nice innovation by Hertz. Car was problem free throughout hire. Dropping off the car was super easy and quick. If only the collection could be like this.

Simple and efficient booking. I have used before and will use again.

Hertz made Me wait for 20 mins to be serviced, gave me a Micra basic car although I paid for a better car and I had to spend 20 mins registration and waited 40 mins for my car after in the 35+ degrees

The car was an older Polo with dents and bruises. Not a mid size car. The rental company did charge us more than the actual rent for an additional driver. Rentover 30 days was not possible. We had to return the car and exchange it to another on day 30 for the last 12 days. Overall the transparency of hidden/additional cost should be improved. But in comparison Hertz was still the most affordable just more than double than was was budgeted.

I costi non erano quelli descritti nel processo di acquisto. Esperienza da considerasi come una truffa