The car rental company inexplicably charged an extra 3000 Rand, which seemed like a deposit for returning the car with a full fuel tank. The staff could not clearly explain what the 3000 Rand fee was. First, they said it was for insurance, then they said it was some kind of deposit, but it was actually charged directly to the credit card instead of being held as a credit limit like usual. This fee was not listed on the order either. Thankfully, the customer service team of Zuzuche stepped in and took a long time to clarify this charge. Kudos to Zuzuche's customer service.