The service was excellent. Picking up and dropping off the car were both quite convenient. The car was very new, with only a little over a thousand kilometers driven.

Unjustified charges

After waiting for 1.5 hours to pick up the car, we were informed that there were no cars available and were told to take a taxi to the airport to get a car. They promised to reimburse the taxi fare within 2-3 days either to our card or in cash. However, by Thursday, we still hadn't received the reimbursement and they didn't respond to our emails. When we went to the location to ask, they said they needed to consult their superior.

Both car pickup and return went smoothly, with no deductions so far. The deposit was refunded to my credit card within a few days. Very satisfied. During pickup, the salesperson will try to sell you insurance, but if you show them the printed QEEQ insurance notice, they won't insist.

Peu d'explication quant aux boutons de la voiture, comment ouvrir le coffre par exemple, ou un bip d'assistance si la voiture roule sur les lignes blanches. Problème de gonflage des pneus survenu à peine 30 km après avoir récupéré la voiture. Carrosserie du véhicule sale à sa réception.