They had all these in hidden mandatory fees. The owner refused to rent me the car. It is fraudulent

We will never use right cars again because they ripped us off with overpriced insurance. We should have been told upfront about any law requiring extra insurance which they said we had to buy.

Got me a good deal.

The service guy Oswaldo was rude impoliteband unprofessional.mHentold me and my family to bet out of the premisces and that he would not rent us a car... the reason: i refused his proposal for additionnal upinsurance cover. I had proof of sufficient coverage by my insurance company from Canada for the amount of $2 million and still it was not enough. It was written on my resrvation : bring proof of insurance... which i did. Never ever again. This is a hoax and a extremely unreliable company... as they kept my money, without giving me any service, i should call this an act of robbery...

Awful local office. Rude staff. Inefficient. Understaffed. FYI unreasonable requirements like SHOWING insurance certificate (other companies do not require this) and $13.99/day for tolls (when other companies charge $9) But biggest issue was rude staff. Girl who called herself “manager” had poor communication, and when I was aghast, she refused to rent me the car. Fine, but she also refused to give me refund. And she supplied me with 2 phone numbers, neither of which worked. I called both eight in front of her. When I pointed this out, she didn’t care and said to leave. She kept my money and gave me no car and no one to contact. It was so bad I actually took video of the process bc no one would believe it was so bad .

They charged me for insurance I do need or asked for and made it perfectly clear I have my own full coverage insurance. When I called back I was hung up on

Location is ghetto, the office is a closet on the side of a repair garage that was made into a office. The first car they tried to give us had a brake light out. So they switched us to a car with major dents and a check engine light on. The inside of the glass was so dirty when the sun hit the glass I couldnt see out of it. The car had 3/4 of a tank of gas at pick up, how do you replensih 3/4 tank? It should be full and returned full.