They lied and said my credit card wasn't working and that it kept declining when they tried to charge the 2000.00 security deposit. i called my CC company in front of them and they told me that there was no transaction being made. They lied and said it declined because they wanted me to pay for insurance when i had proof of my OWN. i fought with him and he showed care in the world. what a shame.

Sun pass is not a necessity in Fort Lauderdale, we could have managed without sun pass or could have used our own. But the agent didn’t agree to use our own, and informed that without sun pass we cannot take any highway in FL, that’s a lie.

This was the WORST car rental I have ever experienced. There was no wiper fluid, the engine light would not go off, there was a terrible ticking sound from the steering column when you made turns, the air pressure light wouldn't go off, the car was dirty, the pick up experience was terrible, and the FORCED me to take the extra insurance, even though I already had insurance through state farm. NEVER AGAIN.

Right cars staff were rude and took forever. I tried to cancel on the spot but was informed that I couldn't because it was past my rental time. Even though I had been there prior to my rental time. I rented through a different company and wont ever even consider right cars again

Tried hard to charge me for lots of stuff I didn't need. Tried to charge me extra for a bigger car because they didn't have the smaller one I reserved. Tried to convince me I needed to pay an exorbitant fee for a toll transponder I didn't need. Etc.