Nothing negative to report whatsoever, very smooth, faultless rental

The rental company staff handed me a form and told me I must choose one of the first two insurance options; I couldn’t skip insurance and couldn’t choose the third option, basic. Since I had already spent a long time in line and didn't want to argue (my English wasn’t good enough for an argument), I hurriedly purchased one of the insurance options to get the car. Later, I realized it included coverage like highway roadside assistance, which I didn’t need at all since I was only using the car in Los Angeles for three days. Overall, it left me with a very negative impression.

Good service.

Overall very satisfied, thumbs up. The staff will try to upsell you on more expensive cars and insurance, but you can just decline. The pick-up and drop-off process is very quick. The location is large and easy to find. The car's condition was good.

The car model did not match the one booked.

The price for the extension was not the same as what's shown online.