The car is relatively new, and the pickup and drop-off process was quite fast! Although the car is not very large, it could fit three suitcases without needing to fold up a seat. Overall, very satisfied! Will provide further feedback later depending on any additional charges.

They forcibly refused to let me rent a car and canceled the order without consent.

The staff at the Europcar desk and inspection personnel at Belgrade Airport were very friendly. Their English was clear and easy to understand. The car was almost brand new, having only driven over 2000 kilometers; we drove nearly 5000 kilometers. There was no push to sell insurance when picking up the car, and the return inspection was quick, then they said 'everything is ok.'

Our flight was delayed, but the staff waited for us. Their English was excellent, making communication easy.

The car was not thoroughly inspected during pick-up, just a brief introduction. However, during drop-off, the inspection took nearly an hour with every inch of the car being checked meticulously. Shouldn't the inspection process be consistent for both pick-up and drop-off to be fair?