Great service attitude.

Excellent service.

We arrived on a late flight, and it was very convenient to handle the car pickup right after exiting. The staff was very professional and informed me that I had booked a relatively large seven-seater car. When I requested to switch to a smaller SUV, the staff recommended one for me and saved me around a hundred dollars. The only issue was due to my limited English skills, I had trouble communicating about buying insurance, but I resolved it using a translation app. Returning the car was also very simple. After receiving the keys and asking if the tank was full and if there were any damages, the staff told me to go ahead with my flight check-in. Overall, renting a car in Australia is convenient and quick!

Budget is quite good. When renting a car in Launceston, they provided a new car. The order mentioned a full tank, but in reality there was no fuel. Called them after finding out and it was resolved later.

Very satisfied. Both pickup and return are very convenient.