Unreasonable additional charges after the rental.

Totally unsatisfied, the staff were all frowning.

Los vehiculos no estaban del todo limpios, mi reserva era de una Mini Van y todas tenian algunas manchas, la mas limpia que conseguí tenia los cristales sucios,se la llevaron a limpiar y se tardaron una hora en entregarmela, todo lo demas ,excelente.

Excelente plataforma ,la primera vez que la utilizo y mi experiencia fue increible, donde mas economico conseguí pagar. Sin duda donde buscaré mis proximas reservas.

When we collected the car we asked if possible to add another driver for two weeks only. We were told not a problem. No other information was given out or offered. On returning the car we were charged an extra $400 dollars for the extra driver! The extra driver could have hired their own car for that cost. Why were we not that the cost would be so high?

Like: Our car hire from Dollar was processed quickly, efficiently and customer service was excellent. We were able to pick up our car and travel to our destination with no problems.
Dislike: .