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Live chat Email us Service Code: 3182230121
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Reviewed: Tue, Oct 8, 2024
About Europcar: 6.0 /10
The car I rented broke down shortly after I started driving it. I rented the car at noon at Gold Coast Airport, and less than an hour later, a spare tire fell out from the bottom of the car. QEEQ helped contact the car rental company for roadside assistance, but after waiting for 3 hours, no help arrived. The next morning, we found a car rental outlet in the city, but it took over an hour to replace the vehicle. This completely disrupted our travel plans, wasting an entire day. This car must have had issues when handed over, but they were not detected during inspection.
About QEEQ: 8.0 /10

Relevant Reviews on Europcar GOLD COAST COOLANGATTA AIRPORT

Ford Middleton

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Reviewed: Fri, Sep 13, 2024
About Europcar: 4.0 /10
Unexpected charges with no proactive invoice provision. Costs are unclear, the service is poor, and even after multiple follow-ups for charge explanations and the invoice, there have been long delays with no resolution!

M.Hudson

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Economy | Toyota Yaris or similar
Reviewed: Fri, Oct 4, 2019
“Ok - expensive”
About Europcar: 7.7 /10
Long Q at counter - short staffed

E.Allan

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Mon, Aug 19, 2019
“The vehicle provided was not equivalent size requested.”
About Europcar: 7.7 /10
The vehicle provided was not equivalent size requested. I was very disappointed with the vehicle provided compared to what was requested.
About QEEQ: 8.0 /10

R.Egan

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jun 14, 2019
“Excellent easy to use booking website”
About Europcar: 9.3 /10
Long wait at counter to pick up vehicle
About QEEQ: 10.0 /10
All good

Nadine

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Nov 24, 2017
“Easy, quick and simple”
About Europcar: 10.0 /10
Like: Staff were friendly at both pick up and drop off. Car was in great condition and very clean. Super fuel efficient too which was a bonus! Stayed a week and didn't even use $80 worth of fuel with LOTS of driving! Have used Europcar before and wouldn;t hesitate to use them again
Dislike: Nothing, systems are good, staff are great, prices are awesome!

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