The car rental service has improved compared to before.

The service was very professional, and the pickup process was very fast. The rental company Herz is excellent.

Arrived on Saturday night and used self-service, which was a bit complicated. Fortunately, we saw the Northern Lights that evening, which brightened the mood.

The staff were friendly and patiently explained all the details of the booking, including the cost of adding an extra driver and the credit card pre-authorization amount. They answered my questions patiently, such as about fuel types and whether AUTO PASS was included. There was no aggressive upselling of products—just a simple inquiry about whether we needed additional insurance.

Efficient and quick