There was no guidance when picking up the car, so I had to find it myself. I ended up walking a long way and couldn’t find the car, then had to go back, which wasted a lot of time. It was also very inconvenient to carry luggage.

The queue for picking up the car was slightly long, and the counter staff were sometimes insufficient.

Very satisfied

Agreed to extend the rental over the phone, but then asked for another deposit. Inconsistent. Think twice before renting.

The only issue we had was finding the shuttle location but other than that I was very satisfied with the rental process and the vehicle we rented. While waiting for the shuttle to bring us to the car rental office, we were reading the reviews on Click and Rent and 98% of the reviews were awful so we were very worried. But we fortunately had no issues at all. The wait for an agent was less than 30 minutes; once we got to the counter it was painless and we got the car we had been promised. We had no issues with the car which was practically new and was very good on gas and again had no issues returning it. I would definitely recommend Click and Rent.

Easyrentcars.com is an awesome platform and yes it helped me save money!