When I first picked up the car, the vehicle provided didn't match my reservation. Although this was understandable, it indirectly led to issues later. I was given a seven-seater vehicle instead of the five-seater with a large trunk I had originally booked. The staff suggested that I could fold down the rear seats to create more trunk space, which I accepted. However, problems arose during the return process. I feel this may have been due to individual actions by their staff, and I am simply stating the facts. When I returned the car on time, the staff member immediately took the keys and began inspecting the vehicle. Upon opening the trunk, they realized I had folded down the rear seats to use as trunk space. The staff tried to unfold the right rear seat for inspection but handled it too forcefully and ended up damaging it.