The service in Los Angeles was average. The staff were impatient and seemed dismissive towards non-English speakers.

Satisfied. I didn’t refuel the car before returning it, but the fuel charge deducted was almost the same as refueling it myself.

When picking up the car, they didn't mention whether we should buy a full tank of gas. They charged us over $350, claiming it was a pre-authorization without explaining that it included fuel. The deposit should have only been $200. They never provided a detailed bill and just asked for an electronic signature. This is clearly fraudulent behavior.

Mediocre

Renting the car was very convenient, I was worried because my English isn’t good, but it was very easy and great