My overall experience was ok

C.Schmid

United States

Reviewed: Wed, Jul 10, 2019

About Value Car Rental: 6.7 /10

Not impressed at all and ultimately will not use this company again. The staff were heavily pressuring me to purchase the insurance. And told me I would have to pay $4000 cash when I turned the car in if their were any damages. I also had no idea I would have to put a $300 deposit since I refused their insurance. It’s refundable, however it’s an expense I was unaware of. And the rental car ended up being double what it was priced at. Bottom line, my experience with them gave me severe anxiety at the beginning of my trip it also took about 20/25mins to get the car and be on our way.

Value Car Rental

Orlando International Airport(MCO)

Orlando

United States

Medium SUV | Nissan Rogue or similar

1 days rental

Relevant Reviews on Value Car Rental Orlando - Airport (Florida)

C.Maltzman

United States

1 days rental

Compact | Nissan Versa or similar

Value Car Rental

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Mon, Dec 16, 2019

“Non Approved Charge Added Surreptitiously”

About Value Car Rental: 9.0 /10

My voucher was for $142.65. I declined all extra insurance, gas, etc. When I was handed my bill, it came to $187.79. This is because Value adds, without asking permission, a fee for "RSA" of $3.99 per day. "RSA" apparently is "road side assistance." I immediately told the desk person I did not approve that. She said it was too late to remove this unapproved charge, and I should call their office. This is the second time they have done this to me. This is outright theft. Also, I was told when I returned the car that I would be emailed my final bill, and I wasn't.