The process is simple, and customer service responds quickly.

Very satisfied

The vehicle was very clean, and the car rental guide was provided several days in advance. The staff were very friendly. Once you arrive at the airport, you can call them, and a shuttle will take you to their office. It's very convenient.

The staff were very friendly.

The car model was too old. On the first day, they gave me a small car that was not the model I had booked. They told me to come the next day to exchange it and even asked if I had refueled it, which was quite annoying. The service was just mediocre; customer service would respond when it came to regular procedures and charges, but when I needed to exchange the car or ask about the car's features like Bluetooth, they ignored my WeChat messages and didn't answer calls. If there are other options, avoid choosing Yes Rental if possible.