Quite satisfied.

Good, but had to wait to pick up the car because it hadn't been cleaned yet.

The queue was quite long, about 1.5 hours, and the management was a bit chaotic. They tried to upsell additional insurance and postage fees, but the car was relatively new.

The waiting time was very long, and I was double-charged despite having already paid a partial fee on the rental platform.

I was tricked into buying insurance when picking up the car. I clearly told the rental company I didn't want it, but they still insisted I needed basic insurance. I had already purchased basic insurance when I placed the order, but they tricked me into paying for more. I am furious.