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Live chat Email us Service Code: 8869617176
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QEEQ cleared up a mix up at pick up and everything was good after that.

Reviewed: Mon, Mar 24, 2025
About Hertz: 9.0 /10
Car was good. I only had a problem with Hertz as I had a late flight and called them directly as I am a member and asked if I could just go straight to my car. When I called and said I was a member, they asked for my membership number and then they proceeded to cancel my original reservation and rebook it and a much higher rate without telling me. Why? Who knows. This caused confusion at pick up to say the least. I took the car and decided to sort it out later. QEEQ took care of this for me after I called them and explained what had happened.
About QEEQ: 10.0 /10
They were great!
Standard | Chrysler 300 or similar

Relevant Reviews on Hertz in United States

Franklin Raphael

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Reviewed: Tue, Aug 26, 2025
About Hertz: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Regan Child

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Reviewed: Sun, Jan 19, 2025
About Hertz: 10.0 /10
Very satisfied, really liked it.
About QEEQ: 10.0 /10

Prima Maltz

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Reviewed: Thu, Nov 14, 2024
About Hertz: 8.0 /10
Overall not bad, the waiting time for picking up the car was about 20 minutes. During this time, the staff asked if we wanted to add insurance options, but since we had already purchased full insurance through the QEEQ platform, we declined. The staff remained polite. However, there was a miscommunication—possibly due to language barriers—which led to an issue where the 'No need for a full-tank return' option might have been selected. Thankfully, the issue was resolved smoothly through the QEEQ platform. Additionally, it is highly recommended to purchase full insurance. Don’t try to save a little money and neglect it—minor scratches or dents can be fully covered. Also, make sure to record a video of the car's condition before picking it up, as some cars might already have scratches. Protect your own rights.
About QEEQ: 10.0 /10

Norma Gibbon

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Reviewed: Sat, Nov 1, 2014
About Hertz: 10.0 /10
Overall good experience. Picking up and returning the car was very convenient, just as expected from a big international company.

D.Decraene

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Intermediate SUV | Jeep Compass or similar
Reviewed: Tue, Jul 10, 2018
“Good”
About Hertz: 8.0 /10
Like: The suv was really nice
Dislike: Loads of customers however only one woman behind the counter.

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