The car model was exactly as described, excellent.

Windycar, one of the bigger local car rental companies in Turkey. Good service and better value than international chains. The car was in good condition. However, there were some issues during pickup, but it didn't affect my positive impression. Details below. For pickup, the Kayseri Airport branch is not located within the airport, and there was a data issue between QEEQ and their system. I had booked for pickup at Kayseri Airport and dropoff at Istanbul Airport, but their system showed both pickup and dropoff at Istanbul Airport. This led to several calls to coordinate picking us up from the airport, confirming the booking, and dealing with issues at the store where their POS machine couldn't process my three credit cards (due to their bank's problem). The store manager was very professional and resolved the issues quickly, and after 3 hours, we completed the paperwork and got the car. Although the car they provided was dirty and almost out of gas, it was a new car with only 8000 kilometers and was in good condition.

The service was very good overall, I would recommend a better pickup service though.

It was a smooth process to complete the booking.

J'ai réservé une i20 . Malgré l'existence de 3 véhicules i20 neuve au parking on m'a remis une vieille fiat linea moteur très bruyant. Réservoir vide . Le représentant de windycar m'a dit que c'est la politique de la boîte. Pratiquement on ne peut pas rendre le véhicule absolument vide , j'ai laissé 1/4 du réservoir de carburant, ca c'est de l'arnaque et du vol de mon point de vue. C'est pas digne de Windycar si c'est vraiment leur politique générale de voler les clients.

Excellent

Our experience with windy car was very disappointing. We had problems with the car, the engine alarm started shinig and we had an other one with a wheel. For these reasons we had to call the company several times to help us fix it, but more than helping us solve our situation did not do more than give us a new phone number each time. It gave the sensation they didn’t want to help, just pass the problem to another department. The first time it happened we stopped at a gas station where nobody spoke English but we got them to understand what happened and they called a mechanic. While started with calls to WindyCar. One of the Windycar operators told us that we will pay 50L to the mechanic and fill the deposit at that gas station as a sign of thanks for their help. That's what we did. The next day, when we were about 200km away, the same thing happened again. When we reached Uchisar, we called WindyCar again. We asked to change the car since it did not give us any safety to drive in those conditions. At Kayseri's office they told us that they did not have cars available, that we took them to the mechanic and paid the bill and that they would reimburse us. That's what we did. This time we pay 40L. After a few km the alarm starteed shining. A few days later, when we had 200km to get to Ephesus, the front left tire began to lose pressure. We tried to swell several times but I kept losing so we decided to change the wheel. This delayed our trip again several hours, since with the spare wheel we could not exceed 80km / h. When we arrived at our hotel we returned to call WindyCar asking for a solution. The next day we had to return the car in Izmir and we were afraid to drive in those conditions. We had to call twice to get answers which again was very unsatisfactory. The solution offered was that "we should drive more slowly". All these problems created a great insecurity on the road during our trip and we did not know what was happening... We fear because the c