The staff added insurance to the rental contract without explaining or notifying. This seems to be a common practice at the Dresden Airport branch. After the charges were applied, they emphasized that signing the contract meant agreeing to the terms—classic extortion tactics. Terrible! At the Dresden Train Station branch, when I accompanied a friend to pick up a car, the staff explained every fee before asking for a signature.

Extremely satisfied.

So far so good.

So far so good.

The staff at the counter was very attentive when explaining the procedures at pick-up. We found the car was almost new with just 1,945 kilometers. At drop-off, we arrived at 8:00 PM, and there was someone on duty. We mentioned that we had filled the tank and cleaned the car. He asked, 'Are you satisfied?' We replied, 'Very much.' He then waved his hand and said, 'OK, goodbye.' It was that simple.

El coche muy bien, además de ser un modelo superior al contratado. Gracias

Todo perfecto.