Terrible with East Coast. Staff both at call centre and office were poor as well as rude.

Language barrier! Forced to buy insurance, why didn't the rental company notify me in advance? Then they didn't help when I had to go back to cancel it, who is responsible for the inconvenience caused! I will never use this rental app again.

Everything was quite good. I rented a car in Sydney and got a Nissan Sylphy. I noticed they mostly have Nissan Sylphys, Toyota Corollas, and Suzuki Swifts. Returning the car at Brisbane Airport was quick, and they even provided a shuttle to the airport. Nice.

your navman desperately needs an upgrade. if i did not had previous knowledge of where i was and where i was going i would have been terribly confused . otherwise the car itself[it was a honda] was great,the mpg was excellent.if you upgrade the navman i would definately use your company again

everything was fine

I hit a wombat and the process to ensure the car was still safe to drive was efficient.

The Price Drop Protector did not come into play.

waited for an extreme long time for drop off ride. Their 5 min wait means half an hour, and a "2 sec" wait means 5 min.