1. The pickup location had no air conditioning, it was very hot! 2. The staff tried to sell insurance to me four times, constantly mentioning US laws. 3. They tried to sell me prepaid fuel. 4. The reserved car was unavailable, and they gave me an older model Toyota Camry with over 75,000 miles and visible damage. I had to take photos to avoid potential disputes later. If I didn't take that car, I would have to wait, but they didn't say how long.

Exploited unfamiliarity with the language to upsell expensive insurance

Great. Returning the car was easy.

Please try to provide us with 4 door cars which gives a bit more space.

The address that I received for my car reservation took me 7 miles away to a house and not Budget Rent a Car. The Budget Rent a Car is in Denver not Aurora, Colorado. The address took me to Aurora and almost made me late to drop off the car. Change the address to reflect the location of the Budget Rent a Car address. The address is Denver, Colorado NOT Aurora, Colorado

My website on my Easyrentcars URL didn’t show the same low price choice that they showed on my Uncle’s computer for the same website. That’s very strange.