Acceptable, but a Few Things Might Be Improved

J.Slocombe

Ireland

Reviewed: Sat, Jul 6, 2019

About Easirent: 7.0 /10

Counter staff were friendly and helpful, but I was not made aware of the a weakness in the model (Honda Jazz) - yellow tyre pressure light coming on, which was a worry, as I had no handbook. The car drove beautifully throughout. Maps (as well as the aforementioned handbook) might have been provided. The 2000 Euros (security) asked for at check-in was a shock. I am still awaiting the refund (I was told to wait at least fifteen days). I left my sunglasses in the car, and e-mailed to ask whether I could get them sent to me (with me paying the postage) a week ago , but no reply so far.

Economy | Ford Fiesta or similar

1 days rental

Relevant Reviews on Easirent Dublin Airport

Keith Reynolds

Ireland

1 days rental

Reviewed: Mon, Oct 21, 2024

About Easirent: 10.0 /10

The store provides a shuttle service; you just need to wait at parking lot 18. The driver, a friendly Black guy, efficiently shuttles customers back and forth, which is quite good. Although the company is not big, it seems busy with quite a few car rentals. They mainly offer small cars, which are convenient given that Dublin's roads are generally narrow.

About QEEQ: 10.0 /10

Robin Darwin

Ireland

1 days rental

Reviewed: Tue, Sep 11, 2018

About Easirent: 4.0 /10

About QEEQ: 8.0 /10

a.Kelly

Ireland

1 days rental

Mini | Toyota Aygo or similar

Reviewed: Sat, Jul 6, 2019

“Unprofessional staff”

About Easirent: 7.7 /10

The pick up was horrendous. When I phoned I was told to go to area 16 (no problem) only to be told to wait 35 minutes for pick up & if I didn't like it is could get a taxi as pick up is a free complimentary service, then I was taken to hilton hotel 1st before drop off.Girl who dealt with my booking was excellent. When I dropped car back I was told to wait at tree outside, again 30/35 mins for pick up. After 30 mins I went back inside to complain. The staff member behind the counter was not interested when I said I was missing my flight. A senior member of staff told him to get any car and drop me back to airport. I was only in dublin for a day and lost too much time with your service so I cannot rebook with you based on this customer service.