Poor service, bald illegal tyres on vehicle and no drop off details

C.Doherty

Ireland

Reviewed: Sun, Apr 28, 2019

About Easirent: 3.7 /10

There was no courtesy bus on the day of our arrival and I got a taxi to the hire car base. The attendant asked me did I get a receipt and when I hadn't, did not reimburse me for the fare.The car tyres were bald on the front outside edges. I showed this to the booking attendant. He said there was no other vehicles and they were ok. He then marked them on the condition report. When I lost my key (and later found) in Donegal - they said the spare key was in Liverpool??? When I returned the car - I later found out it was a different location. The attendant said the tyres would be replaced immediately. EasiRent hired me a car that was both dangerous and unroadworthy

Compact | Ford Focus Estate or similar

1 days rental

Relevant Reviews on Easirent Dublin Airport

M.Tillman

Ireland

1 days rental

Compact | Ford Focus or similar

Reviewed: Wed, Sep 18, 2019

“Reasonable.”

About Easirent: 6.3 /10

Tried to tell us that the automatic car we requested was not available. After a while of questioning this, a car was found that apparently had been repaired. Panel damage where it has obviously been in an accident but drove okay. Other than that little hiccup everything else was fine.

About QEEQ: 10.0 /10

Booked early so no issue with price drop. Booking process was easy.

P.Kearns

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Jul 25, 2019

“Horrific. Never again”

About Easirent: 4.0 /10

Ended up having to fork out an additional £92 when we had only paid £52 for the rental as wouldn't accept the credit card as a deposit, although more than happy to accept the same card for more money!! Tried lying about a clearly rusty scratch which was on the car ehen we picked it up. Luckily we had taken photos before we drove away with it. My cousin also picked up a car at the same time as us and had nothing but problems. They also attempted to accuse her of causing damage which was already there. Absolute cowboys. Wish I had read reviews before I booked

J.Slocombe

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Sat, Jul 6, 2019

“Acceptable, but a Few Things Might Be Improved”

About Easirent: 7.0 /10

Counter staff were friendly and helpful, but I was not made aware of the a weakness in the model (Honda Jazz) - yellow tyre pressure light coming on, which was a worry, as I had no handbook. The car drove beautifully throughout. Maps (as well as the aforementioned handbook) might have been provided. The 2000 Euros (security) asked for at check-in was a shock. I am still awaiting the refund (I was told to wait at least fifteen days). I left my sunglasses in the car, and e-mailed to ask whether I could get them sent to me (with me paying the postage) a week ago , but no reply so far.