Poor service, bald illegal tyres on vehicle and no drop off details

C.Doherty

Ireland

Reviewed: Sun, Apr 28, 2019

About Easirent: 3.7 /10

There was no courtesy bus on the day of our arrival and I got a taxi to the hire car base. The attendant asked me did I get a receipt and when I hadn't, did not reimburse me for the fare.The car tyres were bald on the front outside edges. I showed this to the booking attendant. He said there was no other vehicles and they were ok. He then marked them on the condition report. When I lost my key (and later found) in Donegal - they said the spare key was in Liverpool??? When I returned the car - I later found out it was a different location. The attendant said the tyres would be replaced immediately. EasiRent hired me a car that was both dangerous and unroadworthy

Compact | Ford Focus Estate or similar

1 days rental

Relevant Reviews on Easirent Dublin Airport

Keith Reynolds

Ireland

1 days rental

Reviewed: Mon, Oct 21, 2024

About Easirent: 10.0 /10

The store provides a shuttle service; you just need to wait at parking lot 18. The driver, a friendly Black guy, efficiently shuttles customers back and forth, which is quite good. Although the company is not big, it seems busy with quite a few car rentals. They mainly offer small cars, which are convenient given that Dublin's roads are generally narrow.

About QEEQ: 10.0 /10

D.Furlong

Ireland

1 days rental

Compact | Ford Focus or similar

Reviewed: Sat, Jul 27, 2019

“Value for money!”

About Easirent: 8.3 /10

Had to wait 20 minutes for the shuttle bus, staff were very good, but the car had a bad shake!

About QEEQ: 10.0 /10

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Wed, May 29, 2019

“EasiRent Dublin - Awful Experience. Damaged Car and rude staff.”

About Easirent: 3.3 /10

Awful experience with Easirent. They ask you to wait at Zone 14 in Dublin airport which is a bus stop. The airport staff told us they did not have a licence to be picking up from the airport and that the driver would be arrested on arrival. Took over an hour for the driver to arrive. The desk staff were very rude and the vehicle was covered in dents and scratches. They tried to force us into taking their insurance even though we had already insured via EasyRentCars.com. Awful experience. Do not use EasiRent DUBLIN AIRPORT.

About QEEQ: 10.0 /10

S.Doyle

Ireland

1 days rental

Mini | Fiat 500 or similar

Reviewed: Fri, Apr 19, 2019

“Staff let your Company down”

About Easirent: 5.7 /10

No shuttle bus , terrible location, had to walk in the rain for pick up due to incorrect address being provided and then was driven back to the same place I had walked from , location pick up point was wrong on email , rude staff , no customer service, didn’t care