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Live chat Email us Service Code: 7652044314
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Poor service

Reviewed: Sat, Feb 8, 2025
About Easirent: 2.0 /10
It took us over 2 hours to pick up the vehicle. Their location was far from what I expected. Service was poor. Staff was screaming when directing customer the instructions.
Reply by Qeeq:
Thank you for your review of QEEQ. We are sorry to hear that you had a negative experience. The service provided by the counter staff may vary during travel peak or off-season due to limited staffing. We value your feedback and will address this issue with our supplier to ensure improvement. If you have any further inquiries, please do not hesitate to contact us. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.
Medium SUV | Hyundai Santa Fe or similar

Relevant Reviews on Easirent in United States

Globetrotter

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Intermediate | Nissan Sentra or similar
Reviewed: Mon, Feb 17, 2020
“Very Good.”
About Easirent: 10.0 /10
Professional & helpful counter staff. Management actively engages in solving clients issues. Good team work.
About QEEQ: 10.0 /10
Decent booking platform.

M.Direny

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Economy | Toyota Yaris or similar
Reviewed: Fri, Jun 7, 2019
“The rep Rashad was excellent but car smelled of cigarettes and had burn”
About Easirent: 7.0 /10
The rep Rashad was excellent it was obvious that they are under staff and they need two reps. at all times he was apologetic and did his to keep customers calm
About QEEQ: 10.0 /10
More customer service rep Rashad was there alone and had to get rentals and service customers ...He worked alone most of the time....That us too much for one person and it creates tension

s.rodriguez

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Full Size | Nissan Altima or similar
Reviewed: Fri, Apr 19, 2019
“HORRIBLE NEVER AGAIN !”
About Easirent: 2.3 /10
Hire better employees, they were so rude and mean.

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Economy | Toyota Yaris or similar
Reviewed: Sun, Mar 24, 2019
“I have insurance through state farm and they made me pay an extra $35 per day for no reason.”
About Easirent: 8.0 /10
When my husband went in to let her know, she ignored him. Horrible customer service!! My Credit card was charged $500 instead of it being simply a hold for the 2 day rental. I'm not disputing through the credit card company. Just horrible

M.Ustymenko

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Full Size | Nissan Altima or similar
Reviewed: Sat, Feb 16, 2019
About Easirent: 7.7 /10
I booked a car from February 12 till February 13 and they charged me 500 deposit, I thought it would be on hold and won’t affect my credit card but unlike others they did charge me 500$ and it reflected in my account affecting my credit score and those fees for interest (though I had 0 balance on my credit card before). Why do they actually charge deposit instead keeping it on hold?!!!
About QEEQ: 8.0 /10

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