Poor service

United States

Reviewed: Sat, Feb 8, 2025

About Easirent: 2.0 /10

It took us over 2 hours to pick up the vehicle. Their location was far from what I expected. Service was poor. Staff was screaming when directing customer the instructions.

Reply by Qeeq:
Thank you for your review of QEEQ. We are sorry to hear that you had a negative experience. The service provided by the counter staff may vary during travel peak or off-season due to limited staffing. We value your feedback and will address this issue with our supplier to ensure improvement. If you have any further inquiries, please do not hesitate to contact us. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.

Easirent

Harry Reid International Airport(LAS)

Las Vegas

United States

Medium SUV | Hyundai Santa Fe or similar

10-day rental

Relevant Reviews on Easirent in United States

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Reviewed: Thu, Jan 30, 2020

“Nice rental comapnu to use”

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Reviewed: Tue, Sep 3, 2019

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Not located at airport Returned early due to early departure due to Hurricane Dorian but no refund Additional $170 charge to add additional driver How do you calculate overall score as 2 when everything is checked as a 1? Car was stained Shuttle van was dirty Pickup place at airport difficult to find Attempt to charge $10 for tolls / upon refusal threaten to charge $25 per toll if I didn’t pay the $10/day Required personal insurance coverages page (who carries that?) or force to take Easirent insurance. Not a bargain with added charges. Never again I will only deal with known, reputable companies in the future.

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West Palm Beach Airport(PBI)

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United States

Reviewed: Tue, Aug 27, 2019

“Original van was provided in palm beach with bald tires which I had to swap out in Orlando.”

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Orlando International Airport(MCO)

Orlando

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Reviewed: Tue, May 28, 2019

“Terrible!! Felt ripped off, terrible customer service,”

About Easirent: 2.0 /10

The car was in a terrible condition, car body panels hanging off, scratch’s, dents. The customer service was terrible. We were told we had to take out additional insurance and if we didnt take it they would cancel the booking. We were held over a barrel and blackmailed in to it. We will never ever book from a smaller company ever again.