Good overall with this rental.

Satisfied

On the third day of renting the car, the engine suddenly had issues and could not be driven. We called the accident service center, but the staff was unclear about many issues, including whether we need to cover the cost of arranging staff and towing, and how the compensation or follow-up work would proceed.

Satisfied. We returned the car early, and the company even refunded us.

Service of counter staff were very good both at pick-up and drop-off. Car in good condition and we love it. However, there was some disappoint which we were so surprise about the staff at the airport... It was the time when we went to wrong drop-off location,as GPS guided us to the airport (where the shuttle bus picked us up to get the rental car). We saw one man with Times sign, he was SLEEPING while waiting for arrival passenger. We didn't want to wake him up but we had to and yes, he DIDN'T WANT TO ANSWER ANY QUESTION. We asked him where we can drop the car off and what he answered us was just pointed his finger to the door, DIDN'T EVEN OPEN HIS EYES. Luckily, we found the place in the next 5 minutes.

The car was a decent size for the price. Pick up place easy to find and airport shuttle provided. Staff were very helpful