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Live chat Email us Service Code: 5853414085
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Make sure your vehicle is legal!

Reviewed: Mon, Feb 3, 2025
About Budget: 5.0 /10
Long delay picking up the vehicle. Wanted to use it to take my state driving test, but the first vehicle had no registration document. Budget told me to go back to the pickup location to have one issued. But they could not do it, so swapped the vehicle (after checking many others to find a legal one). Counter staff were great, the operations and support staff behind them absolutely not. To top it off, I was then charged because the first car didn't have a full tank when returned! It was not my intention to return the car - this was the only resolution available to the onsite representative. I'm currently waiting for a response to a formal complaint.
About QEEQ: 8.0 /10
I've asked QeeQ to help resolve the complaint, but as yet this hasn't been resolved. Support has been 'ok' but I have had better experiences in the past.
Reply by Qeeq:
Thank you for your review of QEEQ. We apologize for any inconvenience caused. We have escalated your case and will promptly update you on its progress. Thank you for your patience. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
Small SUV | Mazda CX-5 or similar

Relevant Reviews on Budget in United States

Maggie Barnard

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Reviewed: Fri, Aug 23, 2019
About Budget: 8.0 /10
I arrived 30 minutes early to pick up the car, they said no cars were available and suggested an upgrade. I chose to wait, and 10 minutes later they provided a car of the same class. They handed me a bunch of forms to sign, and though my English is limited, I trusted them and signed. Fortunately, there were no issues. The return process was simple, taking only about 2 minutes. Overall, the experience was quite good.
About QEEQ: 10.0 /10

Faithe Peggy

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Reviewed: Tue, Feb 19, 2019
About Budget: 2.0 /10

Sophia Cook(e)

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Reviewed: Sat, Mar 3, 2018
About Budget: 8.0 /10
Queueing rules are generally well-followed abroad.

P.Potter

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Large SUV | Chevrolet Tahoe or similar
Reviewed: Fri, Jul 5, 2019
“Plain sailing.”
About Budget: 9.0 /10
We met a helpful rep from Budget who took us through the rental quite quickly, including adding an extra driver. We had booked a large SUV and were pleasantly surprised by how big the vehicle was. Overall the car and the car hire process exceeded our expectations.
About QEEQ: 10.0 /10
All very straight forward. Best price after shopping around. I liked the price drop feature, which saved me an extra €40 after booking.

J.Long

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Premium | Ford Mustang or similar
Reviewed: Thu, Jun 27, 2019
“Beautiful red mustang that ended up costing more than originally quoted!”
About Budget: 8.7 /10
Issues with pick up we waited a long time to get the car in line then was embarrassed because they wanted two credit cards which I did not travel with two and additional money which I was NOT expecting!!! Ultimately charged much more than quoted upfront despite following rules returning vehicle is new condition with a full tank of gas!
About QEEQ: 10.0 /10
Booked easy but needed the detailed about bringing two credit cards.
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