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追加保険の説明がわかりづらい 希望の車種がない

Reviewed: Tue, Jan 28, 2025
About Hertz: 5.0 /10
希望した車種の在庫がなく日産のRougueになってしまった
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Reply by Qeeq:
Thank you for your feedback regarding your experience with QEEQ. We apologize for any inconvenience caused. Please note that you must provide your insurance or have a credit card with a sufficient credit limit when picking up the vehicle. As you booked a package with no or limited protection, it is required that you provide your insurance. If you have any further inquiries, please do not hesitate to contact us. We appreciate your feedback and we will be looking forward to serving you again soon!
Small SUV | Toyota RAV4 or similar

Relevant Reviews on Hertz SAN FRANCISCO INTL AP

Miranda III.

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Pickup and return were very convenient, but if the car encounters issues during use, it can take up a lot of time and effort. The car couldn't be opened, and I thought the key might be out of battery. Hertz didn't have batteries at the store, so I had to take a taxi to buy them myself, but changing the battery didn't solve the problem. Eventually, I had to wait for a tow truck to take the car away and then take another taxi to the Hertz store to get a replacement car.
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I wanted to rent a high-end car like the Chrysler 300C, but I got a Buick LaCrosse instead. That aside, the trunk couldn't be locked, and it could still be opened even when the car was locked, which made me nervous for more than ten days. Another disappointment was that, just like with domestic rental companies, there was no windshield washer fluid! Thankfully, I didn't encounter bad weather; otherwise, I don’t know what I would have done.

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