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Eruopcar Auckland is SCAM

Reviewed: Mon, Jan 27, 2025
About Europcar: 2.0 /10
NEVER AGAIN EUROPCAR! They are saying we returned the car damaged. But we didn't. Anyway, they charged us more than 2000NZD 3 weeks later!!!! Calling them didn't get me anywhere as they only had the information "it's damaged". Sorry. The department responsible for this is not available. Get Europcar out of your system!
About QEEQ: 10.0 /10
Reply by Qeeq:
Thank you for selecting QEEQ as your choice and for sharing your experience with us. In order to provide a more effective resolution to your issue, kindly forward the rental agreement, final invoice, and any relevant supporting documents to support@qeeq.com. This will enable us to conduct a thorough investigation on your behalf.
Small SUV | Kia Niro or similar

Relevant Reviews on Europcar AUCKLAND INTERNATIONAL AIRPORT

Freda Mackintosh

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Reviewed: Mon, Jan 27, 2025
About Europcar: 8.0 /10
It's okay.
About QEEQ: 8.0 /10

Patty

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Pickup Truck | Ford Ranger or similar
Reviewed: Tue, Jan 14, 2025
“Very easy n great to deal with!”
About Europcar: 10.0 /10
Awesome!!
About QEEQ: 10.0 /10
Awesome!!

Phyllis Morgan

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Reviewed: Mon, Jun 10, 2024
About Europcar: 8.0 /10
Not bad overall. However, the staff at the counter described the car as brand new, but upon inspection, we found five minor damages. After taking photos and discussing with them, they asked us to email the company, which I found unsatisfactory.
About QEEQ: 10.0 /10

C.STEIRN

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Compact | Kia Cerato or similar
Reviewed: Wed, Oct 26, 2022
“Above average except for dysfunctional sat nave which spoilt the experience.”
About Europcar: 8.0 /10
The Kia was in excellent condition and the latest model. However: Firstly, when I inquired about whether the vehicle was equipped with sat. nav. I was told it was$12 per day extra. For 15 days this amounts to an extra $180. I refused. I had assumed it was equipped with Apple Car Play which it did. This worked in conjunction with my Iphone. Secondly, it stopped working. I went to a Kia dealer who could not get it to work, stating there is something wrong with the software. This became an inconvenience as I could not use the vehicle monitor screen for navigation. I was obliged to purchase a mobile phone screen mount. It follows I was mislead in relation to having to pay extra for sat nav. The sat nav should also be repaired before anoter customer gets caught out. I told the lady when I returned the vehicle. However, I do not think she made a note of it. Very frustrating.
About QEEQ: 8.0 /10

A.Tolley

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Premium | Holden Calais or similar
Reviewed: Mon, Nov 25, 2019
“Great service. Lacking More service staff at counter. Management lack Forward Planning in Staff”
About Europcar: 7.3 /10
New car. Low kms. Engine Size not shown on Website
About QEEQ: 10.0 /10

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