Europcar ALTENDORF Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Ver......

SwissIT

Switzerland

Reviewed: Tue, Jan 14, 2025

About Europcar: 9.0 /10

All as expected

Reply by Qeeq:
Thank you for providing feedback on our website. We sincerely apologize for the unsatisfactory car rental experience you had. We are continuously collecting and evaluating your feedback to improve our processes and provide better service. If you have any further suggestions or concerns, please do not hesitate to contact our 24/7 customer service center. We appreciate your feedback and it will encourage us to make progress. Your satisfaction is our top priority, and we hope to remain your preferr

Europcar

Altendorf

Switzerland

Medium SUV | Audi Q2 35 Tfsi or similar

6-day rental

Relevant Reviews on Europcar in Switzerland

Maureen Ruskin

Switzerland

1 days rental

Reviewed: Fri, Oct 9, 2015

About Europcar: 10.0 /10

The service was enthusiastic, and picking up the car at Zurich Airport was convenient. However, if your English isn't good, it can be quite challenging.

About QEEQ: 10.0 /10

Switzerland

4-day rental

Compact | Volkswagen Golf or similar

Reviewed: Thu, Nov 17, 2022

“Top notch, would definitely use again.”

About Europcar: 10.0 /10

Counter staff was exceptionally helpful, polite and gave advice about travel insurance. Will definitely use Europcar in the future.

About QEEQ: 10.0 /10

Easy to purchase online, all insurance sorted too so made the whole booking process seamless and took the strain out of knowing whether we were being sold more insurance than we needed.

Switzerland

3-day rental

Compact | Volkswagen Golf or similar

Reviewed: Thu, Feb 24, 2022

“Will book again”

About Europcar: 10.0 /10

Return instructions was a little unclear. Charging instructions could have been added as we never drove had an electric car before.

About QEEQ: 9.0 /10

Too much about this diamond tier at the booking stage, confuses the whole process.

E.Wong

Switzerland

1 days rental

Full Size Van | Volkswagen Sharan or similar

Reviewed: Fri, Oct 4, 2019

“good”

About Europcar: 7.7 /10

if have bigger car will be better...joking, this car is perfect for us! Thank you!

ALHASAN

Switzerland

1 days rental

Luxury Wagon | Audi A6 Avant Guaranteed model

Reviewed: Tue, Jul 30, 2019

“Great experience and quick service. Nice staff also”

About Europcar: 9.0 /10

Everything with Europcar is always smooth and great .. nice staff and quick service specially was on the drop off ( Geneva airport ) but I had a confirmed booking for an Audi A6 Avant and when I reached there they gave me Audi Q5 ( they said it's upgrade because they don't have the A6 ) I felt it's Downgrade!

About QEEQ: 10.0 /10

Nothing much changed on the price and the eqsyrentcars Experiences was great.

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