Unprofessional staff

a.Kelly

Ireland

Reviewed: Sat, Jul 6, 2019

About Easirent: 7.7 /10

The pick up was horrendous. When I phoned I was told to go to area 16 (no problem) only to be told to wait 35 minutes for pick up & if I didn't like it is could get a taxi as pick up is a free complimentary service, then I was taken to hilton hotel 1st before drop off.Girl who dealt with my booking was excellent. When I dropped car back I was told to wait at tree outside, again 30/35 mins for pick up. After 30 mins I went back inside to complain. The staff member behind the counter was not interested when I said I was missing my flight. A senior member of staff told him to get any car and drop me back to airport. I was only in dublin for a day and lost too much time with your service so I cannot rebook with you based on this customer service.

Mini | Toyota Aygo or similar

1 days rental

Relevant Reviews on Easirent Dublin Airport

D.Furlong

Ireland

1 days rental

Compact | Ford Focus or similar

Reviewed: Sat, Jul 27, 2019

“Value for money!”

About Easirent: 8.3 /10

Had to wait 20 minutes for the shuttle bus, staff were very good, but the car had a bad shake!

About QEEQ: 10.0 /10

C.Runte

Ireland

4-day rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Jun 6, 2019

“Horrible and a complete money sucking fraud”

About Easirent: 2.0 /10

A complete fraud and disaster.

M.O'Neil

Ireland

4-day rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Apr 25, 2019

“OK, good for the price paid, but lots of things could be improved.”

About Easirent: 6.0 /10

+ves: Value was good compared to others. Drop off was handled OK. Fuel deposit was swiftly returned. -ves: The car (Hyundai i10) was smaller than expected having paid for a "Fiesta or similar". Lots of unnecessary & unclear choices for insurance and fuel combinations. Pick up location wasn't clean. Collection from Airport took too long.

About QEEQ: 10.0 /10

Easy to use, good price

V.Schmid

Ireland

1 days rental

Mini | Fiat 500 or similar

Reviewed: Tue, Mar 26, 2019

About Easirent: 5.3 /10

Staff tried to sell us unnecessary things with persistence, deposit is still not released on my credit card a week after returnal, pick up took a hell lot of time, rather unfriendly staff

PK Lim

Ireland

9-day rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Jul 19, 2018

“Good value, excellent services”

About Easirent: 10.0 /10

Like: Excellent car condition, friendly staff, clear instructions, especially returning staff very friendly
Dislike: Easirent should hold fuel deposit as charging to credit card incurred exchange rate loss for customer

Unprofessional staff

Relevant Reviews on Easirent Dublin Airport

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