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Live chat Email us Service Code: 6303262123
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avoid this company

Reviewed: Thu, Dec 26, 2024
About Wheego: 4.0 /10
Booked a small manual compact a month before our trip, we were told at the check in desk they didn't have a car that size and would we like to upgrade? (additional €45/day) when I protested that the upgrade should be at their costs, I was told we would have to wait until the found a car from another hire company. We were left waiting an hour before getting the car (which had the company's livery on it, so clearly had it all along) When I complained to the manager, he told me they have a shortage of cars and some people have to wait 6 or 7 hours!! This company seems to operate on low sticker price and rely on up-charges and bad service (one of the check in staff spend more time texting on her phone than working) I won't be using them again - you get what you pay for...
Reply by Qeeq:
Thank you for selecting QEEQ as your choice and for sharing your experience with us. In order to provide a more effective resolution to your issue, kindly forward the rental agreement, final invoice, and any relevant supporting documents to support@qeeq.com. This will enable us to conduct a thorough investigation on your behalf.
Mini | Fiat 500 or similar

Relevant Reviews on Wheego Frankfurt Airport (FRA)

Ingram Mackintosh

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Reviewed: Sat, Feb 22, 2025
About Wheego: 10.0 /10
The car rental service was excellent and convenient.
About QEEQ: 10.0 /10

Sabina Michael

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Reviewed: Wed, Dec 11, 2024
About Wheego: 6.0 /10
The car rental company tries every way to increase costs. Even after purchasing full insurance, they repeatedly emphasized that any minor scratches on the car would result in a 900 euro deposit deduction. When buying cross-border services, they initially quoted 12 euros but ended up charging 15 euros. When asked why, they simply shrugged and said, 'I don't know.' Overall, it was not a very pleasant car rental experience.
About QEEQ: 10.0 /10

Vivien Eliot

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Reviewed: Wed, Nov 20, 2024
About Wheego: 10.0 /10
The car rental company was easy to find. It was my first time renting with Wheego, and I had to fill out forms and verify my driving license. The staff was very patient, even giving me a map to guide me to pick up the car because of my limited English. When returning the car, the staff inside were also very friendly. You only need to hand over the keys to them. I received an email the next day. Now I'm just waiting for confirmation regarding the deposit, which might take a few days.
About QEEQ: 8.0 /10

Moore Van

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Reviewed: Sun, Oct 20, 2024
About Wheego: 10.0 /10
Excellent service, especially from the Colombian guy who helped me resolve a major issue with my driver's license.
About QEEQ: 10.0 /10

Mignon Archibald

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Reviewed: Sun, Apr 21, 2024
About Wheego: 6.0 /10
When I arrived at the T1 store, there were no cars available. They said they didn't know how long I'd have to wait because they didn't have drivers to bring the cars from the parking lot. Then they told me to take a bus to the T2 store to pick up the car.

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