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Live chat Email us Service Code: 8255919169
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Terrible counter staff.

Reviewed: Mon, Nov 11, 2024
About Easirent: 5.0 /10
Car was in good shape. The people at the counter for checkout were quite unhelpful and rude.
About QEEQ: 10.0 /10
QEEQ did well as always.
Reply by Qeeq:
We are sorry to learn you had very unhappy experience with us. The service of counter staff might differ from travel peak/off-season for the understaffed. We'll forward it to our supplier and keep improving it. Any inquiries, please feel free to contact us. Thanks for your feedback and look forward to seeing you next time.
Intermediate | Nissan Sentra or similar

Relevant Reviews on Easirent in United States

G.Boutros

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Full Size | Nissan Altima or similar
Reviewed: Tue, Oct 8, 2019
“It is Easy with Easerent.thank you.”
About Easirent: 10.0 /10
Car was good except both the 9 volt socket was not working so in middle of going to my resort on high way my GpS turned off so I have to use my phone to reach my resort ...just be sure car has every thing working perfect thanks
About QEEQ: 10.0 /10
Every thing was easy to book to cancel to book again right time very trusted company and very good you moved to nice new location as your old location is totally below the level of your competitor ..congratulation very nice new location

Kelly Datt

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Economy | Toyota Yaris or similar
Reviewed: Mon, Oct 7, 2019
“Affordable and convenient!”
About Easirent: 10.0 /10
The whole process was awesome. I was very confused on the quality of the vehicle as there was a back up camera but no automatic locking doors or windows. This is a safety concern as we had to constantly manual unlock and lock everydoor, and if we forgot one door that could have been a safety concern or a potential theft. It was confusing as it seemed above standard for the rear view camera but below standards on manual windows and locks. Everything else was exceptional!!
About QEEQ: 10.0 /10

M.Gil

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Economy | Toyota Yaris or similar
Reviewed: Sat, Jul 6, 2019
“Bad customer service Over 2 hrs to get my car Hidden fees”
About Easirent: 6.0 /10
One of the worst rental experience for me. First the easirent phone line was always busy so I could not ask for a pickup at the airport . After waiting for 1:30 I finally see the shuttle bring some customers so I hop on it . Then the waiting at the counter was over 30 min . When I am at the counter they tell me I need to pay for the transponder which was not indicated in the rental agreement sonit doubles my car location price . Very very bad experience
About QEEQ: 9.0 /10

A.Finkbeiner

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Economy | Toyota Yaris or similar
Reviewed: Fri, Mar 22, 2019
“You get what you pay for”
About Easirent: 6.7 /10
The car had obviously been in a front end accident. The front fascia was cracked, and there was damage on the rear fascia as well. The car had a horrible shake over 60mph, it was unsafe to go faster than 70mph. The tires were also bald and spun very easily despite the vehicle being a Toyota Yaris that had no real power. Picking the car up took two hours from the time I walked into the office, not including the 30min wait for their shuttle. It was ridiculous and I was pretty upset after two and a half hours of jumping through hoops of them trying to upsell me everything and anything to be given a damaged vehicle. Overall it was super cheap so I'm not really upset, but I wouldn't recommend renting a car through Easirent to the faint of heart.
About QEEQ: 10.0 /10

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Full Size | Nissan Altima or similar
Reviewed: Mon, Feb 25, 2019
“Spent forever trying to get my car. Service staff is horribly slow!!!”
About Easirent: 6.3 /10
Service staff and shuttle are extremely slow and it took hours to get my car. Not acceptable at all!!
About QEEQ: 7.0 /10

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