Overall okay, except for the car pick up.

Excellent

On arrival at the airport I had to ask another desk where ABBYCAR was situated and there was no desk as described online. On leaving the terminal a very nice agent had a sign with our name on and we were taken to the office 5 minutes away . The man was very kind and professional and on arrival down an unlit dirt track joked that he wasn’t going to kidnap us ..... The office and pick up was quick and easy however the car he collected us in he handed over to us and we were shocked

The booking process was easy online but clearly not as described so a good case of misrepresentation.

Voiture non conforme à la réservation mais véhicule du même type ( fiat panda recu alors que le véhicule commande était une Toyota aigo) Lors de la récupération du véhicule le personnel voulait le vendre leur assurance et était très insistant à ce sujet malgré mon refus Quand j'ai retourne le véhicule ils avaient l'air déçus qu'il n'y ai aucune marque à me facturer

Booking process was easy online but when we arrived the staff were rude, then proceeded to charge us double the amount we had originally been quoted and wouldn’t let us take the car without their full insurance even though we had already purchased axa full cover

Difficile de trouver la personne de l agence à aéroport, quand trouver plus de 30 mn d attente. Personnel d agence moyennement aimable, ne pas comprendre le grec ne veut pas dire que l'on ne remarque pas le regard les rire ironique etc... Pas de papier signé à restitution véhicule, restitution faite en 30 seconde...

Bien