Very satisfied

I booked a manual Golf, but the counter said they didn't have it. Initially, they offered to replace it with a Skoda Fabia, which was surprising because that's a downgrade rather than an upgrade. Later, they switched it to a small Kia SUV, claiming it was a new car. However, it had poor performance and was hard to drive, the interior had a strong smell, and there was a scratch on the front right wheel arch that wasn't marked. They also didn't provide an email address to send photos of the damage, which ended up causing lengthy and exhausting communication with the platform.

Very good

This was my second time using Wheego. When I arrived at the store, the female staff member informed me that there were no cars available, only small manual ones. She said I could take one if I wanted or wait, but she couldn't specify how long the wait would be. Since I was pressed for time, I asked a few additional questions. A nearby woman, who seemed to be the manager (based on her Czech accent), rudely told me that these were their rules, and if I didn't want a car, I could cancel or quietly wait. I responded that I am at least their customer and questioned their service approach. She then started ranting in German, which I couldn't understand. After waiting for over an hour, they finally gave me an old and battered Hyundai i30. I ignored her during the entire process as I found her behavior unpleasant and unnecessary. I quickly took the car and went on with my day of client meetings.

Excellent Service far more better than the other portals the best part of Wheego is they automatically adjust your price if gone lower, this is amazing

Price Drop Magic Worked and I simply loved this service