Very good experience

Green Motion is trapping customer without optional insurance to deduct full deposit of GBP 1,205 by whatever reason. I saw another customer accused for a hairy like scratch only can be seen with a torch illumination when I lined up for pickup. When I picking up the car, their staff never go for car checking claimed due to raining. He just told me to check myself. However, due to raining and early morning at 7am, it is difficult to check clearly but only have to drive as is. But, found a scratch at the bottom later. When the car returned, their staff insisted the damage was by me. But, I explained it wasn't and found that after the car dried few days later. Then, their staff claimed told me there is 24 hours extension for me to check the car and report damage if any. However, it never happened in fact. We argued but he insisted nothing he could do. Asked me to write down the explanation at the return document and sign. He said their CS will contact me to understand. If compensation still need, there will be a repair cost assessment to confirm the money need to deduct from the deposit. However, my credit card statement shown the deposit was deducted in FULL before any repair cost assessment was received and confirmed. This is completely a scam.

Car was not the model was hoping for but it was suitable for needs.

Booking was easy and straightforward.

not very friendly stff

fantastic site very easy use

Difficult to find. Poorly sign posted. On return staff member rude & dismissive. Problem with car & despite assurances that someone would contact this did not happen. Even after email. Outrageous cost to (supposedly) repair of a superficial mark. Only discovered after this incident that the company has been investigated for same. Would neither recommend nor return to these cowboys.

The Location at Hilton hotel London is easy to find . The staff are very nice guys in collecting and returning the car . The collecting and returning the car was very fast . The car Fiat 500 was 2019 model . It was very clean and economic car . I recommend Green Motion to every one and will use their service again .

Booking was very easy . prices are great . You explain everything .