The service was decent. I usually drive a RAV4, and I feel its luggage space is suitable. At the rental store, they gave me a car similar to a Kia Sportage, which couldn’t fit all the luggage. They claimed it was a mini SUV. Eventually, I upgraded to a Toyota Sienna for an additional $150, which had a spacious luggage compartment. By folding down the third-row seats, it seemed to accommodate six 28-inch suitcases and four 20-inch suitcases. In the future, I'll make sure to check the differences between compact, mid-size, and full-size vehicles carefully. Otherwise, substituting within the same class could be awkward.

Very satisfied

Average experience. They automatically charged for personal insurance, which I didn't need. The car condition was mediocre. I rented three MPVs in a row—SIXT is my top recommendation.

I had to add extra insurance because the Asian female staff insisted the insurance I bought wasn't enough, even though I thought it was sufficient. It cost me an additional 11 dollars per day. I really didn't want to argue further; it was summer vacation, the line was long, and I had already queued for an hour. I just wanted to leave quickly, so I ended up paying.

Very satisfied. Aside from the slightly long pickup time, everything else was perfect. The car was new, with only 3000 miles when I got it.