We asked for a SunPass but the charges werent explained to us and we found the daily admin charge for this quite high.

Loved the price drop calculator - ensured we got the lowest price. Very clear communications.

They added many extra charges taking advantage of our lack of English, completely disregarding the initial QEEQ booking!

First, they added many insurances without asking me and charged my card directly. After I insisted, they removed two items but left three. When I asked why the amount was different from the order, they said it was a deposit that would be refunded when the car was returned, which was not the case. Second, they tried to persuade me to upgrade the car I had booked. I reserved a Ford Fiesta, but when I arrived, they told me they only had a two-door car, smaller than a Mini Cooper, and suggested adding $10 a day for a bigger car. I refused, and in the end, they did give me a bigger car, a Nissan Sentra, saying it was a free upgrade. This is nonsense; the whole parking lot didn't even have two-door cars!

Long queue for service but agent was very friendly and helpful making the experience very good. Would certainly use again.

It fine

The price keep up I down i tray to adjust did not work I paid Extra $60 from the original price