Very satisfied with the overall service.

The rental branch's operating hours were incorrect; it closed at 3 AM. Although they said they'd open at 5 AM, no one showed up until 5:30 AM.

The car was in good condition, and there were minimal insurance sales pitches. The rental fee was slightly high. I wanted to rent an MPV, but the staff informed me that the car wasn't ready yet and offered me a Nissan SUV (7-seater) instead. However, when I went to pick up the car, I found it was a Hyundai compact car. I had to go back to verify and adjust, which eventually got resolved but wasted half an hour (angry).

The car was very dirty. After a few days, the remote didn't work anymore and throughout the rental I had warning messages on the dashboard (the car was long due for maintenance before the rental started). The customer service was terrible.

Booking was with QEEQ was perfect, as in the past (this was not my first rental with QEEQ)

Excelent