Very satisfied.

Arrived on time to pick up the car but was informed there were no available vehicles, nor any alternatives. No solution was provided, and it was unclear how long the wait would be. The company simply ignored the issue. Many others at the location faced the same problem, raising suspicions of severe overbooking.

The car was in excellent condition and very smart, making it easy to drive. However, the downside is that both pickup and dropoff are mostly self-service, which can be inconvenient. Plus, the dropoff location is quite remote.

Professional, efficient, and flexible.

Mostly self-service for picking up the car. The pickup location is right next to the baggage claim area, easy to find. Both pickup and drop-off are at the same spot in the airport's P10 parking lot, where nearly all rental cars are located. The rental experience was very successful. The hybrid cars in Norway are great, unlike the situation in Iceland where the battery wasn't working.