No Chinese service, didn't get the selected car, was forced to switch cars, got tricked into buying thousands worth of insurance, not legitimate!

At the car rental counter, they told me the trunk of the originally booked Tiguan was small and suggested I get a CRV diesel instead as it had a larger trunk and was more fuel-efficient. They mentioned there was a brand-new car available, so I paid an extra 300 pounds to switch. However, when I went to the parking lot to pick up the car, they said there were no CRVs left and gave me a Volvo V70 that had already been driven over 20,000 km. Being away from home and short on time, I decided to go with it. Overall, it was just okay, maybe that's typical for a small company.

Rude staff

Easy service

Green Motion does not accept cash payment. Important that your full name is on your credit card

Nil

There was a queue for over two hours and the staff were taking a minimum of 30 minutes per person. Most customers had not been informed what paperwork was required - Although we had everything needed