You need to disclose insurance is not included at the time of booking!!

J.Chegwidden

Australia

Reviewed: Mon, Jul 1, 2019

About ACE Rental Cars: 4.7 /10

You need to disclose insurance is not included, i found it very sneaky that you wait until I picked up the car to over charge me for insurance which was more expensive that the car rental. I would have booked with others who would have worked out cheaper!!

About QEEQ: 8.0 /10

ACE Rental Cars

Sydney Kingsford Smith Airport(SYD)

Sydney

Australia

Economy | Toyota Corolla Hatchback or similar

1 days rental

Relevant Reviews on ACE Rental Cars Sydney Airport

Payne Camilla

Australia

1 days rental

ACE Rental Cars

Sydney Kingsford Smith Airport(SYD)

Sydney

Australia

Reviewed: Mon, Feb 12, 2024

About ACE Rental Cars: 10.0 /10

Very good

About QEEQ: 10.0 /10

Owen Thorndike

Australia

1 days rental

ACE Rental Cars

Sydney Kingsford Smith Airport(SYD)

Sydney

Australia

Reviewed: Sun, Mar 31, 2019

About ACE Rental Cars: 8.0 /10

Good

Australia

1 days rental

Economy | Toyota Corolla Hatchback or similar

ACE Rental Cars

Sydney

Australia

Reviewed: Sun, Jan 12, 2020

“Great customer service & easy booking process.”

About ACE Rental Cars: 7.7 /10

The car was fine & customer service once we got to the pickup office was good. We waited for around 45 minutes for the shuttle bus to come to pick us up at the airport. I kept calling the number provided but could never get through. On my 4th attempt at calling I finally got to speak to someone who told me that the bus would be there in a few minutes. Even then we waited another 20 minutes before it actually arrived. Drop off was the same. Had to wait at least 30 minutes for a shuttle bus to take us to the airport. I suggest more shuttle buses more regularly.

About QEEQ: 10.0 /10

No complaints with Easyrentcars. Actually I must point out that the couple of occasions I emailed them with queries they came back to me straight away.